Lifetime Guarantee

Lifetime Guarantee

At Elle Adore, we take pride in crafting jewellery that's more than just an accessory. Each piece is a symbol of beauty, love, and a commitment to quality. That's why we're thrilled to offer our Lifetime Guarantee on all solid gold, gold-filled and solid silver products. Please note gold plated items are not included (although the plating can last for years if treated with extra care).

Our Lifetime Guarantee is more than just a promise; it's our heartfelt commitment to ensure that you enjoy your Elle Adore pieces for years to come. We believe in the enduring charm of our creations, and we want to make sure that they remain as dazzling as the day you first wore them.

Here's How It Works:

1. Duration: The guarantee is valid for an impressive ten years from the date of purchase. Time enough to create countless memories with your favorite pieces!

2. Protection: We protect your items against fading and defects, ensuring that they remain timeless, just like the moments they represent.

3. Assessment: If you experience any issues within this period, simply return the item to us. Our skilled team will assess it with care, considering all aspects of its condition.

4. Replacement: Once we've determined that the item has been adequately cared for and not damaged by cosmetics or other products, we'll send you a brand new item for free or a similar replacement if your original choice is no longer available.

5. Love and Care: Of course, like any precious thing, your jewellery requires love and care. By following our simple care guidelines, you can ensure that your pieces will last for years to come.

At Elle Adore, your satisfaction is at the heart of everything we do. This guarantee is our way of saying thank you for choosing us to be part of your life's beautiful moments. With Elle Adore by your side, you can wear your cherished jewellery with confidence and a heart full of joy, knowing that we're with you every step of the way.